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Backup Solutions

Our Backup Solutions

We have expertise in designing and managing small to large backup infrastructures. Our services include implementation, management and maintenance of backup services. Our proactive backup management solution with enhanced security will ensure the backups are taken regularly so you have peace of mind that your data and systems are in safe hands.

We help you determine the resiliency and recovery requirements of your business. We carry out Business Impact Analysis and by doing that we identify critical business and IT priorities, and implement a robust continuity and resiliency program. Whatever solution you select, we ensure that you’re fully aware of the benefits and shortfalls of the selected solutions, and help you recover critical business data and systems, if your business faces any disruption.

Business Continuity

With the present global economy, an IT business continuity plan has become more of a necessity for any business, to ensure that organisations data is safe. Business Continuity Management is a well-defined complete management process, which detects possible threats and the impacts of those threats on an organisation. It delivers a framework for constructing organisational resilience, with the capability of an effective response that protects and safeguards organisations data. ITServe provides business continuity solutions to businesses of all sizes, with the flexibility and agility to design a business continuity plan for all data tiers, processes and technology.

Business Continuity and Resiliency Services can help you maintain disruption free business operations. This also ensures you meet your data retention compliance, increased up-time, better systems availability, data protection and the reduction in IT operational risks enabling you to fulfill the requirements of your management strategies.

Our Capabilities

Our backup solution is designed to add resiliency in your business and integrates with your strategy to makes your business compliant where possible.

Unplanned outages can prove costly to any business; we can deliver continuity of operations with operating costs that will not break your bank. Although business resiliency and continuity is considered a priority, but the budgets and deployment of solutions is always a challenge. It’s our job to ensure that we design, implement, manage and maintain the solution in the most cost efficient way. In today’s competitive world, companies can’t to afford any downtime because this can result in loss of productivity and loss of revenue.

We enable your business to be ready, running and resilient by maintaining critical continuity during unexpected disruptions. We have the capacity and the capability to get you back up and running in an event of downtime. To ensure we meet your expectations, we can allocate you dedicated support available 24×7 to assist.

As with any other services that we offer, we believe that backup solution is also a tailor made solution. As part of the Business Impact Analysis, we understand and propose a solution that does not affect the performance, can be implemented without complexity, and most importantly the business is able to recover from a disaster as quickly as possible. We identify the best possible on-site backup solutions e.g. server based, network area storage based (NAS), Storage area network based (SAN), disk to disk, disk to tape based backups. Depending on the budget, we can also implement cloud based backups and have the whole site replicated on to the cloud if the need be.

With cloud technology organisations can have all the benefits of expensive hardware, without the capital investment. This means businesses don’t have to spend money on hardware or space for the equipment, which requires maintenance and rent etc.

Onsite backup solutions are somewhat limited, but are very practical for small businesses. In an onsite backup solution the data/information is stored on site on a local device, which can be an external hard drive, DVD, a flash drive or any other kind of external equipment. The benefits of onsite backup include:

✓ Organisation owns the storage medium
✓ Readily available data
✓ Internet service is not required to access the information

The advantages of offsite backup solutions are almost the same as of onsite backup solutions but without the risks. Offsite backup solution is like renting a virtual hard drive to keep your data safe; this data can be accessed from anywhere any time through internet. In case of an emergency or a catastrophe, an offsite backup solution ensures that all the data is safe and easily assessable. Offsite data servers provide:

✓ Data preservation
✓ Instant access from anywhere anytime

Why IT Serve for IT Services

We work with all 3rd party providers

We work with all 3rd party providers such as your internet provider, hardware manufactures (Dell, HP, Lenovo, Acer, Cannon, Ricoh, Kyocera), Software manufactures (Microsoft, Apple, Kaspersky, Symantec, Acronis, Sage, Iris).

Jargon Free Ad-Hoc IT Support

Jargon Free IT support, we provide IT support that the normal user can understand and work with, and we use phrases and terms that the average user can comprehend. Be on site or remote support our engineers can tackle any IT issue that you may face.

Educating our customers

Educating our customers and allowing them to save time and money when dealing with reoccurring problems. We won’t keep you in the dark about the goings on with your IT we believe the more you can understand the less hassle you’ll have to deal with when it comes to your IT related problems.

We take ownership of your problems

We take ownership of your problems, allowing you to get on with your other tasks with the peace of mind that your IT problems are being dealt with by professionals. Our engineers have years of experience in dealing with all kinds of issues and problems in IT, from the mission critical issues to the small annoying problems.

We don’t tie our customers down with contracts

We don’t tie our customers down with contracts, we charge our customers based on how much they use us, using this pay as you go type system customers only pay for issues that need resolving when they need resolving. We offer competitive pricing on all of our jobs we carry out making sure you get the best price for what you used us for. Our prices are upfront and open so you can see what you’re paying for and there’s no surprise in there for you either.

We Offer 7 Days Fix Support

We offer 7 days fix support, so if the problem arise again then we’ll straight away without any further charge.

Free IT Consultation

Free IT consultation, we won’t charge for us giving you advice and such, we believe in giving you the best advice / consultation possible so you can make the best informed decision.

We Offer Ad-Hoc IT Support

We offer Ad-Hoc IT support for those how aren’t in need of a long term IT support service. So if your business is hit by some kind of IT disaster for example a virus has spread across your network or your internet has suddenly went down, give us a call and we’ll be able to resolve your problems

Free no-obligation pre-sales

We offer free no-obligation pre-sales advice, which will help you gain confidence in skilled services that we have to offer.

Flexible service offering

The flexibility of the cost model means that we can work with you based on your budget, compliance requirement and business objectives.

Specialists a phone call away

Our specialists have acquired advanced working knowledge of various backup solutions that include SAN, NAS, Cloud, on-site, off-site, Tape drives, Tape libraries, disk to disk and much more.

Work with your IT Team

We can either work as your main contact for sourcing, installing and configuring the right IT equipment or we can also assist your in-house IT department to find the right solution for the business.