Have a requirement for your IT Support, Server Support, Networking, Routers, Wi-Fi or Firewall?

Cisco, Juniper, Huawei Support

We are proud to offer specialist Cisco, Juniper and Huawei support on extremely flexible and cost effective model. We understand that it is always difficult for businesses to employ highly skilled infrastructure certified professionals yet there is always a requirement to manage and maintain the network infrastructure to meet the business demands.

We offer onsite and remote support, with specialist resources available, we are able to offer out of the office hours support services, on a pay as you go model. We have the right skills and the attitude to deliver quality support services at very competitive costs. We guarantee that we provide technical assistance to our clients based on their requirement and provide jargon-free advice and service. Be it an onsite visit or a remote support session, our experienced engineers are happy to take the ownership of you IT related problems.

We don’t just wait for problems to occur and fix them there, we aim to pitch ideas and permanent fixes for your business. We promote and believe in educating our clients. This proves to be a very good value for clients who are interested in saving time and money on repetitive issues.

All our technicians aim to provide you with a friendly atmosphere and attitude while dealing with your issue. With every job we complete, we aim to provide a friendly follow up call to ensure every issue is has been resolved fully and your device is running smoothly. One size doesn’t fit all when it comes to IT Support Service. We tailor individual support agreements to suit individual clients and their organisational requirements.

Our Capabilities

✓ Network Optimisation
✓ Quality of Service (QoS) Configurations
✓ Routing Protocol Configuration
✓ Routing Optimisation
✓ Policy Based Routing
✓ Network Failover / Redundancy and speed of at Layer 2 and Layer 3
✓ Network design and planning
✓ Data Center Rebuilds and Re-Designs
✓ Infrastructure Virtualisation
✓ Cisco VSS & Nexus switches
✓ BGP, OSPF & EIGRP Configurations
✓ Design and implementations of Firewalls and DMZ
✓ Wireless Implementations for SME’s

Why IT Serve for IT Services

We work with all 3rd party providers

We work with all 3rd party providers such as your internet provider, hardware manufactures (Dell, HP, Lenovo, Acer, Cannon, Ricoh, Kyocera), Software manufactures (Microsoft, Apple, Kaspersky, Symantec, Acronis, Sage, Iris).

Jargon Free Ad-Hoc IT Support

Jargon Free IT support, we provide IT support that the normal user can understand and work with, and we use phrases and terms that the average user can comprehend. Be on site or remote support our engineers can tackle any IT issue that you may face.

Educating our customers

Educating our customers and allowing them to save time and money when dealing with reoccurring problems. We won’t keep you in the dark about the goings on with your IT we believe the more you can understand the less hassle you’ll have to deal with when it comes to your IT related problems.

We take ownership of your problems

We take ownership of your problems, allowing you to get on with your other tasks with the peace of mind that your IT problems are being dealt with by professionals. Our engineers have years of experience in dealing with all kinds of issues and problems in IT, from the mission critical issues to the small annoying problems.

We don’t tie our customers down with contracts

We don’t tie our customers down with contracts, we charge our customers based on how much they use us, using this pay as you go type system customers only pay for issues that need resolving when they need resolving. We offer competitive pricing on all of our jobs we carry out making sure you get the best price for what you used us for. Our prices are upfront and open so you can see what you’re paying for and there’s no surprise in there for you either.

We Offer 7 Days Fix Support

We offer 7 days fix support, so if the problem arise again then we’ll straight away without any further charge.

Free IT Consultation

Free IT consultation, we won’t charge for us giving you advice and such, we believe in giving you the best advice / consultation possible so you can make the best informed decision.

We Offer Ad-Hoc IT Support

We offer Ad-Hoc IT support for those how aren’t in need of a long term IT support service. So if your business is hit by some kind of IT disaster for example a virus has spread across your network or your internet has suddenly went down, give us a call and we’ll be able to resolve your problems

Free no-obligation pre-sales

We offer free no-obligation pre-sales advice, which will help you gain confidence in skilled services that we have to offer.

Flexible service offering

The flexibility of the cost model means that we can work with you strategically as well as on short term contracts; meaning we can easily be considered as an extended part of your existing support staff when needed.

Specialists a phone call away

Our specialists have acquired advanced working knowledge of various scenarios and infrastructures and are capable of managing and maintaining all kinds of enterprise network equipment, configuring wireless AP’s, LANs, implementing security on infrastructure devices and much more.

Work with your IT Team

We can either work as your main contact for sourcing, installing and configuring the right IT equipment or we can also assist your in-house IT department to find the right solution for the business.

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