Have a requirement for your IT Support, Server Support, Networking, Routers, Wi-Fi or Firewall?

Disaster Recovery Planning

Reducing Business Risks

Ever thought of how your business will operate if certain or all aspect of your IT system fail or suddenly aren’t accessible due to a natural disaster, fire, an event of systems failure or attacks from malicious sources such as virus outbreak, malware attacks and hacking etc. Businesses these days rely on emails, telephone systems, data storage on servers and network drives, applications stored on PCs or running from servers, cabling, switching and routing infrastructure that connects everything.

What would you do if any of the above core components isn’t available or stops operating? IT Disaster is an operational risk to any business and like any other risk this can be managed by having a recovery plan in place which can be shaped as your IT disaster recovery solution.We not only implement IT disaster recovery solutions but also align it with your existing business recovery strategy.

Our Capabilities

✓ Check and update the recovery processes and procedures
✓ Raise awareness, making staff and key stakeholder aware of disaster recovery processes
✓ Record all the processes, procedures, contacts and store them in accessible off-site location
✓ Backup and restored data verification to ensure your backups are as good as you think they are
✓ Check and evaluate responses from 3rd party suppliers and contractors
✓ Identify improvements and ensure compliance where required

✓ Business Impact Analysis allows us to identify priorities, importance and recovery timescales
✓ Business Impact Analysis allows us to decide in what order and how we will replace/restore equipment, data, systems and applications for a speedy business recovery

Disaster Recovery Solutions for your business enable business continuity in event of unlikely disaster or data loss and allows for speedy recovery. In today’s business environment, everything relies on systems and data, and virtually every part of a company’s operation is subject to disruption. Your business could go offline for days due to various risks, and as a result your business could suffer great losses even after minutes of downtime. Following are the key elements of Business Continuity management:

✓ Program Policy & Positioning
This includes standards, responsibilities and procedures for each significant area: IT disaster recovery and crisis management.

✓ Business Impact Analysis (BIA)
Characterisation of recovery points for organisational processes and technology, with economic and business justification for each.

✓ Risk Assessment
Identifying and prioritising failure and threats scenarios to which a business may be exposed to.

✓ Strategy Planning and Execution
According to the results of Business Impact Analysis report, establishing a cost-benefit analysis for the business needs.

✓ Documentation
Documenting the recovery and restoration processes to assist in business continuity operations.

✓ Training Employees
Training employees is an essential part of business continuity management.

✓ Compliance Monitoring
To ensure compliance with the business continuity standards, monitoring and auditing are essential.

All computer systems no matter how advanced have the potential to fail. If it happens, important data can be lost forever. The key purpose of a disaster recovery plan is to restore data, in an event of emergency. The developments in cloud based backup technology have unlocked new opportunities that can expand the backup process.

Why IT Serve for IT Services

We work with all 3rd party providers

We work with all 3rd party providers such as your internet provider, hardware manufactures (Dell, HP, Lenovo, Acer, Cannon, Ricoh, Kyocera), Software manufactures (Microsoft, Apple, Kaspersky, Symantec, Acronis, Sage, Iris).

Jargon Free Ad-Hoc IT Support

Jargon Free IT support, we provide IT support that the normal user can understand and work with, and we use phrases and terms that the average user can comprehend. Be on site or remote support our engineers can tackle any IT issue that you may face.

Educating our customers

Educating our customers and allowing them to save time and money when dealing with reoccurring problems. We won’t keep you in the dark about the goings on with your IT we believe the more you can understand the less hassle you’ll have to deal with when it comes to your IT related problems.

We take ownership of your problems

We take ownership of your problems, allowing you to get on with your other tasks with the peace of mind that your IT problems are being dealt with by professionals. Our engineers have years of experience in dealing with all kinds of issues and problems in IT, from the mission critical issues to the small annoying problems.

We don’t tie our customers down with contracts

We don’t tie our customers down with contracts, we charge our customers based on how much they use us, using this pay as you go type system customers only pay for issues that need resolving when they need resolving. We offer competitive pricing on all of our jobs we carry out making sure you get the best price for what you used us for. Our prices are upfront and open so you can see what you’re paying for and there’s no surprise in there for you either.

We Offer 7 Days Fix Support

We offer 7 days fix support, so if the problem arise again then we’ll straight away without any further charge.

Free IT Consultation

Free IT consultation, we won’t charge for us giving you advice and such, we believe in giving you the best advice / consultation possible so you can make the best informed decision.

We Offer Ad-Hoc IT Support

We offer Ad-Hoc IT support for those how aren’t in need of a long term IT support service. So if your business is hit by some kind of IT disaster for example a virus has spread across your network or your internet has suddenly went down, give us a call and we’ll be able to resolve your problems

Free no-obligation pre-sales

We offer free no-obligation pre-sales advice, which will help you gain confidence in skilled services that we have to offer.

Flexible service offering

The flexibility of the cost model means that we can work with you based on your budget, compliance requirement and business objectives.

Specialists a phone call away

Our specialists have acquired advanced working knowledge of various security systems and will be happy to help.

Work with your IT Team

We can either work as your main contact for sourcing, installing and configuring the right IT equipment or we can also assist your in-house IT department to find the right solution for the business.