Have a requirement for your IT Support, Server Support, Networking, Routers, Wi-Fi or Firewall?

Document Management

As part of the document scanning and digital archiving solution, we offer a comprehensive document management solution tailored for your business. We use industry leading document management techniques that include web based document management with secure access to your documents. Document management system enables you to access the documents remotely, share, integrate with your existing information systems, make documents easy to search, categorize the documents in hierarchy that matches your company’s operation. You can also invite other people to view/edit the documents by giving them permissions. Permissions can be set to granular level such as which user should have access to the documents at what time of the day and from which terminal/IP address.

Our Capabilities

✓ Web based interface so you can access your documents anytime anywhere
✓ Mobile and tablet friendly
✓ Customisable so that it reflects your company brand
✓ Multi-language support
✓ Drag and drop documents to attach and upload
✓ Integration with your existing Customer Relationship Management
✓ Integration API’s available for 3rd party systems
✓ Cloud ready
✓ Cross browser compatibility
✓ Integration with email and Office software package
✓ Bar-code and tag your documents to be recognised by scanning system

✓ Be more efficient in managing and maintaining your company documents
✓ Deep search means you can scan the document management system for any scanned or electronically stored document right down to keywords and content level
✓ Tagging and bar-coding will enable to index and allocate documents to correct folders
✓ Integration with LDAP and 3rd party web applications means that all network users will be able to see the documents they usually need access to
✓ Encryption and security on SSL to ensure compliance
✓ Bulk import and export of documents ensure you can extract or inject multiple documents
✓ User level permissions and access rights -Server based platform and Cloud ready

Why IT Serve for IT Services

We work with all 3rd party providers

We work with all 3rd party providers such as your internet provider, hardware manufactures (Dell, HP, Lenovo, Acer, Cannon, Ricoh, Kyocera), Software manufactures (Microsoft, Apple, Kaspersky, Symantec, Acronis, Sage, Iris).

Jargon Free Ad-Hoc IT Support

Jargon Free IT support, we provide IT support that the normal user can understand and work with, and we use phrases and terms that the average user can comprehend. Be on site or remote support our engineers can tackle any IT issue that you may face.

Educating our customers

Educating our customers and allowing them to save time and money when dealing with reoccurring problems. We won’t keep you in the dark about the goings on with your IT we believe the more you can understand the less hassle you’ll have to deal with when it comes to your IT related problems.

We take ownership of your problems

We take ownership of your problems, allowing you to get on with your other tasks with the peace of mind that your IT problems are being dealt with by professionals. Our engineers have years of experience in dealing with all kinds of issues and problems in IT, from the mission critical issues to the small annoying problems.

We don’t tie our customers down with contracts

We don’t tie our customers down with contracts, we charge our customers based on how much they use us, using this pay as you go type system customers only pay for issues that need resolving when they need resolving. We offer competitive pricing on all of our jobs we carry out making sure you get the best price for what you used us for. Our prices are upfront and open so you can see what you’re paying for and there’s no surprise in there for you either.

We Offer 7 Days Fix Support

We offer 7 days fix support, so if the problem arise again then we’ll straight away without any further charge.

Free IT Consultation

Free IT consultation, we won’t charge for us giving you advice and such, we believe in giving you the best advice / consultation possible so you can make the best informed decision.

We Offer Ad-Hoc IT Support

We offer Ad-Hoc IT support for those how aren’t in need of a long term IT support service. So if your business is hit by some kind of IT disaster for example a virus has spread across your network or your internet has suddenly went down, give us a call and we’ll be able to resolve your problems