Have a requirement for your IT Support, Server Support, Networking, Routers, Wi-Fi or Firewall?

Scanning System

We have experience and expertise in converting your paper based documents into a digital archive. Our bespoke and tailor made document scanning and archiving solution is designed and developed to ensure it works for your business. There are so many benefits to convert your paper documents- the main benefit being save space on physical storage, easy to retrieve documents whenever you want wherever you want also making your documents disaster proof.

We use the industry leading equipment and software that suits your business needs. In some cases we also develop a web based solution where the documents you scan are attached to your clients that already exist in the Customer Relationship Management (CRM) system. To reduce your staff time wastage on retrieving paper documents from archive, we ensure all of your documents that are scanned are indexed and searchable.

Based on the type of documents, we can also make the documents searchable at the content level through your computer. Imagine you need to refer to a company legal document that was sent to you in paper format and instead of having to search for that document in your paper archives, you simply search the part of the document’s content from your computer and get to see the scanned copy instantly. All the scanned documents can be stored on your local IT data store or can also be hosted on secure Cloud servers for you to be able to access them anytime anywhere.

Our Capabilities

✓ Software and hardware dependent
✓ We find the best solution that works for you
✓ Integrate scanned documents with your CRM
✓ Store in your local IT data centre or we can store it for you in secure Cloud servers
✓ We can make the documents remotely accessible for you over secure connection
✓ Indexing of all the scanned documents for easy search with titles
✓ Enable documents to be searchable on certain keywords and content using Optical Character Recognition (OCR) technology
✓ Auto scanning of the documents making the system more user friendly
✓ All scanned documents can be configured to be backed up on other physical locations

✓ Save time and effort to manually search documents from paper files and archive
✓ Search documents from the title, date, meta-data, content, keywords right from your computer
✓ Access your documents from anywhere and share with your colleagues
✓ Integration in the Customer Relationship Management (CRM) system enables your staff and organisation the power to access all forms of communication instantly
✓ Become compliant with certain industry regulations e.g. archiving, disaster recovery planning, data protection etc.
✓ Your business becomes disaster proof if all your paper documents are scanned and stored in a secure location
✓ Save costs on physical space- storing large amount of paper documents requires space and hence costs extra money- scanned and digitally archived documents costs lot less to store

Why IT Serve for IT Services

We work with all 3rd party providers

We work with all 3rd party providers such as your internet provider, hardware manufactures (Dell, HP, Lenovo, Acer, Cannon, Ricoh, Kyocera), Software manufactures (Microsoft, Apple, Kaspersky, Symantec, Acronis, Sage, Iris).

Jargon Free Ad-Hoc IT Support

Jargon Free IT support, we provide IT support that the normal user can understand and work with, and we use phrases and terms that the average user can comprehend. Be on site or remote support our engineers can tackle any IT issue that you may face.

Educating our customers

Educating our customers and allowing them to save time and money when dealing with reoccurring problems. We won’t keep you in the dark about the goings on with your IT we believe the more you can understand the less hassle you’ll have to deal with when it comes to your IT related problems.

We take ownership of your problems

We take ownership of your problems, allowing you to get on with your other tasks with the peace of mind that your IT problems are being dealt with by professionals. Our engineers have years of experience in dealing with all kinds of issues and problems in IT, from the mission critical issues to the small annoying problems.

We don’t tie our customers down with contracts

We don’t tie our customers down with contracts, we charge our customers based on how much they use us, using this pay as you go type system customers only pay for issues that need resolving when they need resolving. We offer competitive pricing on all of our jobs we carry out making sure you get the best price for what you used us for. Our prices are upfront and open so you can see what you’re paying for and there’s no surprise in there for you either.

We Offer 7 Days Fix Support

We offer 7 days fix support, so if the problem arise again then we’ll straight away without any further charge.

Free IT Consultation

Free IT consultation, we won’t charge for us giving you advice and such, we believe in giving you the best advice / consultation possible so you can make the best informed decision.

We Offer Ad-Hoc IT Support

We offer Ad-Hoc IT support for those how aren’t in need of a long term IT support service. So if your business is hit by some kind of IT disaster for example a virus has spread across your network or your internet has suddenly went down, give us a call and we’ll be able to resolve your problems